If you are logged in with edgepipeline.com follow these steps
- Login to edgepipeline.com
- Click the drop down arrow next to your photo in the top right corner and select "Account Preferences."
- Under Account Setup select AuctionAccess
- Enter your 9-digit Auction Access Rep ID (starts with '1'). You may need to enter you government ID. Your government ID may be the last 4 of your social security # or driver's license.
- If it comes back with an error and you have run out of attempts you will need to call online support to correct your account.
I you are logged in through http://www.americasautoauction.com/
Follow these steps
Login and go to AuctionAccess